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Privacy Policy

Last updated 1st October 2022

 

This privacy notice for Kallima Spiritual Centre (‘Company’, ‘we’, ‘us’, or, ‘our’), described how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you :-

  • Visit our website at www.kallimaonline.com, or any website of ours that links to this privacy notice

  • Engage with us in other related ways, including any sales, marketing, or events.

 

Questions or Concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at kallimaonline@gmail.com.

 

SUMMARY OF KEY POINTS

 

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the selection you are looking for.

 

What personal information can we process?

When you visit, use, or navigate our services, we may process personal information depending on how you interact with Kallima Spiritual Centre and the services, the choices you make, and the products and features you use.

 

Do we process any sensitive personal information?

We do not process sensitive personal information.

 

Do we receive any information from third parties?

We do not receive any information from third parties.

 

How do we process your information?

We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

 

In what situations and with which parties do we share personal information?

We do not share personal information with any third parties.

 

How do we keep your information safe?

We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information.

 

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. We comply with the rights that are applicable under English law.

 

TABLE OF CONTENTS

 

  1. What information do we collect?

  2. How do we process your information?

  3. What legal basis do we rely on to process your personal information?

  4. When and with whom do we share your personal information?

  5. Do we use cookies and other tracking technologies?

  6. How long do we keep your information?

  7. How do we keep your information safe?

  8. What are your privacy rights?

  9. Controls for Do-Not-Track features?

  10. Do we make updates to this notice?

  11. How can you contact us about this notice?

  12. How can you review, update or delete the data we collect from you?

 

What Information Do We Collect?

 

Personal Information you disclose to us:

In short: We collect personal information that you provide to us.

 

We collect personal information that you voluntarily provide to us when you register on the services, express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.

 

Personal Information Provided By You:

The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names

  • Phone Numbers

  • Email Address

  • Birth Date

 

Sensitive Information:

We do not process sensitive information.

 

Payment Data:

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. We do not keep a record of these details once the sale has completed through the system.

 

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

 

HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention and to comply with UK Law. We may also process your information for other purposes with your consent. We do not pass your information to any third parties.

 

We process your personal information for a variety of reasons, depending on how you interact with our services including:-

 

To facilitate account creation and authentication and otherwise manage user accounts.

We may process your information so you can create and log in to your account, as well as keep your account in working order.

 

To deliver and facilitate delivery of services to the user.

We may process your information to provide you with the requested service.

 

To respond to user inquiries/offer support to users.

We may process your information to respond to your enquiries and solve any potential issues you might have with the requested service.

 

To fulfil and manage your orders.

We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the services.

 

To send you marketing and promotional communications.

We may process the personal information you send to us for our marketing purposes.

If this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.

 

To deliver targeted advertising to you.

We may process your information to develop and display personalised content and advertising tailored to your interests.

 

To determine the effectiveness of our marketing and promotional campaigns.

We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

 

To save or protect an individual’s vital interest.

We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

 

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights or to fulfil our legitimate business interests.

 

The General Data Protection Regulation (GPDR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we rely on the following legal bases to process your personal information.

 

Consent

We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

 

Performance of a Contract.

We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

 

Legitimate Interests.

We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

 

  • Send users information about special offers and discounts on our products and services.

  • Develop and display personalised and relevant advertising content for our users

  • Support our marketing activities

 

Legal Obligations

We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

 

Vital Interests

We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

 

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We may share information in specific situations described in this section and/or with the following third parties.

 

We may need to share your personal information in the following situations:

 

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

DO WE USE COOKIES AND OTHER TRACING TECHNOLOGIES?

In short: We may use cookies and other tracking technologies to collect and store your information.

 

We may use cookies and other tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

 

HOW LONG DO WE KEEP YOUR INFORMATION:

In short: We keep your information for as long as necessary to fulfil the purposes outlined in this policy notice otherwise required by law.

 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

 

When we have no ongoing legitimate business need to process your personal information, we will either delete or annonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

HOW DO WE KEEP YOUR INFORMATION SAFE

In short: We aim to protect your personal information through a system of organisational and technical security measures.

 

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission or personal information to and from our services is at your own risk. You should only access the services with a secure environment.

 

WHAT ARE YOUR PRIVACY RIGHTS?

In short: In the UK you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

 

In the UK you have certain rights under applicable data protection laws. These may include the right

  1. to request access and obtain a copy of your personal information

  2. to request rectification or erasure

  3. to restrict the processing of your personal information

  4. if applicable, to data portability.

 

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section below ‘How can you contact us about this notice’.

 

We will consider and act upon any request in accordance with applicable data protection laws.

 

If you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

 

Withdrawing your consent:

If you are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘How can you contact us about this notice.’

 

However please note that this will not affect the lawfulness of the processing before it’s withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

 

Opting out of marketing and promotional communications:

You can unsubscribe from our marketing communications at any time by clicking on the unsubscribe link in the emails we send, or by contacting us using the details provided in the section ‘How can you contact us about this notice.’. You will then be removed from the marketing lists. However, we may still communicate with you – for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

 

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

 

  • Log into your account setting and update your user account.

 

Upon your request to terminate your account, we will deactive or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce or legal terms and/or comply with applicable legal requirements.

 

Cookies and similar technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our services.

 

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Trace (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browsing signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we will follow in future, we shall inform you about that practice in a revised version of this privacy notice.

 

DO WE MAKE UPDATES TO THIS NOTICE?

In sort: Yes, we will update this notice as necessary to stay compliant with relevant laws.

 

We may update this privacy notice from time to time. The updated version will be indicated by an updated ‘Revised’ date and the updated version will be effective as soon as it’s accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

 

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, change the information, or delete it. To request to review, update, or delete your personal information, please submit a written request by email or post, the contact details are in section 12.

 

 

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Sandra Williams,

by email at kallimaonline@gmail.com,

 

or by post to:

Kallima Spiritual Centre

Sandra Williams

Unit 8A, Adam Business Centre

Cranes Farm Road

Basildon

Essex SS14 3JF

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